ServiceNow Xanadu implemented a new way to handle configuration of Service Graph connectors, and some data is now read from a different location. However, the UI to edit the old configuration values is still present, and this can cause confusion.
To configure the runZero connector you should choose IntegrationHub > Connections & Credentials > Connections Dashboard from the ServiceNow menu.
Changes made through the Connections Dashboard will also be applied to the low-level Connection and Credential Alias documents; the reverse is not true.
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