Why does runZero ignore some assets?

Modified on Thu, Aug 24, 2023 at 5:02 PM

runZero will detect and ignore assets that look bogus according to various heuristics.

  • VPNs and firewalls sometimes respond to every single IP address in a subnet, even though there is no actual device at that address.
  • Some systems respond on every single port, or on very wide range of ports, but at a single IP address.

There are a number of other similar situations. In general, all of these "ignored" services did not represent anything real on the network. If you believe you have encountered a situation where runZero ignored a device incorrectly, please contact support.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article