Task not processed, "explorer unavailable after 4h"

Modified on Tue, Dec 12, 2023 at 3:07 PM

An error such as "explorer unavailable after 4h" indicates that a task was set up for the Explorer, but it was busy running other tasks, and eventually the grace period for the task expired.

There are several ways to avoid this:

  • Increase the grace period for the task.
  • Adjust the start times of tasks so that they don't overlap.
  • Increase the concurrency level on the Explorer. This is not an option when running the Explorer on Windows, for technical reasons. To adjust the concurrency, find the Explorer on the Deploy page, and click the gear icon to edit its settings. Note that running multiple tasks at once will require that the Explorer have more RAM and disk space available.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article